FAQs

FAQs

A virtual hearing is a hearing conducted by audio-visual means, where cases take place without the need for participants to attend the hearing in person. Participants will no longer have to travel to a hearing site to attend their hearing. Virtual hearings are available at all broad locations.. Video conferencing allows multiple people to meet and collaborate face to face long distance by transmitting audio, video, text and presentations in real time.
IP based video conferencing is hosted on a single video conferencing equipment (ex. Polycom, Avaya, Sony, etc.) which has its own separate public IP address. This type of visual communication equipment is not mobile, or easily movable from room-to-room. Participants simply dial in to the video conference with an IP address to see each other face-to-face. Counter-parties should also have their video conferencing equipment if they wish to directly proceed IP to IP connection.
*IP (Internet Protocol): A communications protocol for computers connected to a network, especially the internet, specifying the format for addresses and units of transmitted data.
Web-based video conferencing is facilitated online over public internet and affords multiple participants the ability to connect and work together visually using their laptops or mobile devices. Usually facilitated by a platform or cloud-based application and accessible by either downloading the application to your desktop or, via a URL in your web browser for meetings.
Hybrid video conferencing can be facilitated over both IP-based and web-based connection available through the Seoul IDRC V-Hearing platform. The Seoul IDRC users do not need to be equipped with devices for IP-based video conferencing or visit the Seoul IDRC facilities on site to get connected.
You will need IP-based video conferencing equipment and/or laptop(web-based), cameras with remote controller, HD screen, microphones, sound amplifier, cable or wireless internet connection, etc. *Seoul IDRC recommend to V-Hearing users to check ‘Seoul Protocol (click here)’ for more detailed guidance of the requirement to set up V-Hearing in advance.
It depends on the way how you join the video conference. Check your preferred V-Hearing mode (IP-based / web-based / hybrid) to complete and submit the V-Hearing booking form (click here). Once your V-Hearing is confirmed, Seoul IDRC secretariat will guide you detailed information to access virtual hearing rooms.
External transcription and interpretation will arrange the service. The Seoul IDRC can making referrals of agencies if needed. Please contact the Seoul IDRC secretariat for more information.
Yes, it’s possible to get Seoul IDRC’s technical assistance and use its platform remotely. For more details or any guidance, please contact Seoul IDRC secretariat.
Yes, it is possible, but mutual agreement and confirmation by the arbitrator and opposing party is required before requesting the Seoul IDRC Secretariat. Or Yes, the recordings of the V-Haring is available after the hearing.
You can get technical assistance from the Seoul IDRC secretariat if any problem occurs. Seoul IDRC’s technical assistance will be given onsite and remotely without blockages before, during, and after, the hearing including remote access that can help diagnose and solve problems. In addition, if V-Hearing fails to connect, a backup plan is available, such as audio conferencing and other web-based video conferencing platform.
  • When V-Hearing is used in the Seoul IDRC hearing facilities, the rental fee for the facilities and the user fee for the V-Haring service is combined for the billing.
  • When only the Seoul IDRC V-Hearing service is used at a remote location, only the user fee for the V-Hearing service is charged. Moreover, if a billing party/entity is notified to the Seoul IDRC secretariat prior to the billing, the cost can be proportioned upon the parties’ request and sent to the designated billing party/entity.